Terms of use

Confirming bookings

The first nights accommodation will be charged on all reservations made through barklybackpackers.com.

All bookings are held in good faith to the arrival and departure date listed in the reservation, at the rate specified. To confirm reservations, either current valid credit card details or a cash deposit equal to the first night’s accommodation is required at the time of booking. Variations to this may apply during peak periods at the property’s absolute discretion.

Cancellations

A 24-hour cancellation policy and no-shows for bookings applies.

Your reservation has been charged fully on your credit card at the time of booking. If you wish to cancel your reservation, you will need to notify us by email at info@barklybackpackers.com 24 hours in advance of your arrival date (and seven days before the arrival dates of 29, 30 and 31 December). However, if you only let us know the day of your arrival, or fail to show up on the arrival date, you will not be entitled to a refund. If you fail to show for your booking, the rest of your booking will be cancelled. If you arrive a day late without informing the hostel, we will try and find you a bed, but this may not be in the same room type booked and may not be at the same rate.

Check in

New arrivals can check into their rooms from 1pm. Guests may arrive earlier and leave their luggage at the hostel and use our facilities but access to rooms can not be guaranteed before 1pm.
All guests must provide a passport or current driver’s licence on arrival. Proof of age cards are not accepted.

Check out

Check out time is 10.30am. Departing guests must remove all their belongings from their room, and check out, by 10.30am by returning their key to reception for refund of their key deposit If you need to store your luggage on the day of your departure please arrange it with reception. We offer FREE luggage storage until 11pm.

If you check out late, you will be asked to pay for an extra night, so make sure you’re up and ready in time!

Room allocation

Room and bed allocation is subject to availability. When booking beds in dorm rooms for you and your friends, we may not be able to put you in the same room. We will however move you into the same room as availability allows.

Key deposit

Upon check in, all guests will receive a key for access to both the hostel and their room. Receipts can be provided for proof of payment of your stay. A $20 refundable key deposit per person is required to be paid at time of check in. This key will give you access to the hostel and your room. You will be refunded the $20 when you return your key upon checking out. If you lose your key you will be charged an additional $20 refundable deposit for a replacement key.

Groups

Any inquiries or bookings for groups over five people must be booked through the Hostel Manager and are at the manager’s discretion. Different rates and terms and conditions may apply.

Age restrictions

Bookings cannot be accepted from any person under the age of 17. Unlike some hostels we do not have an upper age limit. Most of our guests are backpackers in the 18 to 34 age range.

Guest behaviour

The comfort, safety and security of our guests is of paramount importance to us. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be given a refund. Guests are expected to respect other guests as well as staff, local residents and property.

No smoking

Smoking is not permitted anywhere in the Barkly Backpackers building. Any guest found smoking inside the building will be asked to leave the premises immediately and will not be given a refund.

Personal property

Lockers are located in each dorm room. Guests are expected to provide their own padlock to secure the locker. If required, guest can purchase a padlock from reception.

It is guests’ responsibility to ensure that their personal belongings are secure at all times. Barkly Backpackers accepts no liability for the loss, theft or damage to guests’ property, however sustained or caused. We strongly recommend you bring a padlock to use on your luggage and/or backpack.

Damage to Barkly Backpackers’ property

Guests will be expected to reimburse Barkly Backpackers for any damage caused by inappropriate behaviour during their stay.

Discretion

All bookings are subject to availability and Barkly Backpackers reserves the right to decline or cancel any booking at its discretion.